Shipping Policy

We carefully prepare every order to make sure your piece arrives safely and beautifully.

Processing Time

Most orders are carefully prepared within 2-4 business days.

Personalized and custom-made products may require additional processing time. Please check the product description for the estimated processing time before placing your order.

During holidays, sales, or periods of high order volume, processing times may be slightly longer.

Shipping Time

After your order has been processed, it will be shipped to the address provided at checkout. The estimated delivery time is approximately 5–7 business days.

Estimated delivery times may vary depending on your destination, shipping method, carrier, customs clearance, and other factors outside our control.

Please note that estimated delivery times are not guaranteed delivery dates.

Order Tracking

When tracking information is available, you will receive a shipping confirmation with your tracking number.

Please allow some time for tracking information to update after your package has been shipped.

International Orders

We ship to customers worldwide.

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. Any such fees are the responsibility of the customer unless otherwise stated at checkout.

Incorrect Shipping Address

Please carefully review your shipping address before completing your order.

If you notice an incorrect address, contact us as soon as possible. We will do our best to help if the order has not yet been shipped.

Once an order has been shipped, we may not be able to change the delivery address.

Lost or Damaged Packages

If your package appears to be lost, delayed, or damaged during transit, please contact us as soon as possible.

For damaged items, please provide clear photos of the product and packaging so we can review the situation and determine the appropriate solution.